Job description
We are recruiting for a Relief Security Officer to join our team on a zero-hour contract.
This role is ideal for professional and reliable officers looking for flexible work across a range of assignments. Duties may include event security and other public-facing security roles depending on operational requirements.
We are particularly looking for officers with a strong approach to conflict resolution. Our priority is to maintain safety while helping clients, guests, and customers enjoy the best possible experience. This means using calm communication, sound judgement, and professionalism to prevent and de-escalate issues wherever possible.
Assignments May Include
- Events and public-facing venues
- Venue security on Magdalen Street
- Festivals across the UK
- Farms and abattoirs
- Other professional security assignments as required
- Potential opportunities to support specialist assignments, including overseas work, depending on experience and operational requirements
Typical Duties
- Access control and entry support
- Bag checks where required
- Patrols and visible presence to deter issues before they escalate
- Customer-facing engagement that is friendly, firm, and professional
- Conflict management and de-escalation
- Accurate incident reporting
- Working as part of a team under a supervisor or management lead
- Supporting a range of security assignments as required
Requirements
Essential
- Valid SIA Door Supervisor licence
- Valid First Aid qualification
- Strong conflict resolution and de-escalation skills
- Strong communication skills and well-spoken English
- Reliable, punctual, and well presented
- Calm under pressure and confident dealing with the public
- Willingness and ability to travel across Norfolk and the South of England
- Comfortable working flexible hours, including early starts, late finishes, evenings, and weekends
Desirable
- Event security experience
- Previous customer-facing security experience
- Own transport, as some sites may not be accessible by public transport
- Interest in progressing into specialist assignments where opportunities arise
What You’ll Get
- £13.50–£14.50 per hour, depending on experience and assignment
- Flexible shifts
- Immediate and ongoing work opportunities
- Company uniform provided
- Supportive leadership and fair treatment on site
- Opportunities for progression
- Free counselling support
- Free mental health hotline
- Access to a mental health and wellbeing programme
- Major discounts on training courses when our training school launches
- Discounts at selected stores
- Additional benefits to come
Why Join Norvic Guards Security?
We are building a team of professionals who take pride in doing security properly. If you value respect, integrity, and discretion, and you believe good security is as much about communication and judgement as it is about presence, we would like to hear from you.
This is an opportunity to join a company focused on improving standards, supporting its officers, and creating real opportunities for development over time.
Required Security Details
To apply for this position you’ll need to have the following security clearance: